Fusion Vision Support

Need help with scanning, your collection, decks, purchases, or your account? Email op@orangepointstudio.com.

Please include your device model, iOS version, Fusion Vision version, and a short description of what happened. Start with a text description. If you choose to attach a screenshot or photo, crop or hide personal and unrelated information first. These attachments are separate from the primary card-scan request. Do not send passwords, Apple or Google sign-in tokens, payment details, or other secrets.

For subscription changes or cancellation, use Manage Subscriptions. Deleting a Fusion Vision account does not cancel an App Store subscription.

You can sign in with Apple or Google. To delete your account, open Settings in the app, choose Delete Account and confirm by signing in again with the provider linked to your account (Apple or Google). Deletion is permanent and cannot be undone. Within 30 days we also delete or request deletion of the records our service providers hold for your account. See Privacy Requests and Account Deletion for what is deleted and what is not. In version 1.2 and earlier, a transfer token or a 48-hour transfer message relates to account transfer and does not delete your account; update the app or email Support for help.

For other privacy questions, use the same support address. You can also review our Privacy Policy and Terms of Use.